FREQUENTLY ASKED QUESTIONS
Do I need to buy anything to enter?
Yes. During the Offer Period, you must purchase selected Michelin tyres from a participating store. Keep your receipt (proof of purchase) it may be required to validate your entry.
How much Cash Back will I receive?
An approved Qualifying Purchase will receive a $50 or $100 reward depending on the tyre purchase.
The following will receive a $50 Michelin Cashback:
|AGILIS 3||16" and Above|
|ENERGY SAVER +||16" and Below|
|ENERGY E-V||16" and Below|
|ENERGY XM2||16" and Below|
|ENERGY XM2+||16" and Below|
|PILOT SPORT 3||16" and Below|
|PILOT SPORT 4||16" and Below|
|PRIMACY 3||16" and Below|
|PRIMACY 3 ST||16" and Below|
|PRIMACY 4||16" and Below|
|PRIMACY 4 ST||16" and Below|
|XZL||16" and Below|
The following will receive a $100 Michelin Cashback:
|PILOT SPORT 2||17" and Above|
|PILOT SPORT 3||17" and Above|
|PILOT SPORT 4||17" and Above|
|PILOT SPORT 4S||17" and Above|
|PILOT SPORT CUP 2||17" and Above|
|PILOT SPORT CUP 2 CONNECT||17" and Above|
|PILOT SPORT CUP 2 R||17" and Above|
|PILOT SUPER SPORT||17" and Above|
|PRIMACY 3||17" and Above|
|PRIMACY 3 ST||17" and Above|
|PRIMACY 4||17" and Above|
|PRIMACY 4 ST||17" and Above|
|LATITUDE CROSS||Full Range|
|LATITUDE SPORT||Full Range|
|LATITUDE SPORT 3||Full Range|
|LATITUDE TOUR HP||Full Range|
|LTX FORCE||Full Range|
|PILOT SPORT 4 SUV||Full Range|
|PRIMACY SUV||Full Range|
When can I make a claim?
Claims can be made for eligible purchased between 1 April 2021 and 30 April 2020. All Claims must be received by 11:59PM AEST on 31 May 2021.
How do I claim my money back?
Visit www.michelinrewards.com.au, complete and submit the online entry form, with the details of your purchase as required and providing all other requested information. Follow prompts and upload a valid receipt (POP – Proof of Purchase). Choose from the dropdown menu which retailer you purchased this product from.
What Proof of Purchase do I need to provide?
FOR ALL CLAIMS, retain copies of receipts for the Qualifying Purchase (which clearly shows the retailer's name, location, date and product(s) purchased) as proof of purchase. A receipt showing a Qualifying Purchase can only be used to make 1 entry, regardless of how many Qualifying Purchases are shown on that receipt.
What are likely reasons for declining a claim?
- Receipt is illegible or incomplete
- Re-used receipt
- Outside the purchase period of 1 April 2021 and 30 April 2020
- No participating product on invoice
- Purchase was for a Fleet, Trade or wholesaler
How and when will I receive my money back?
Delivery of your money back may take up to 10 days depending on you nominated reward type.
Where can I find the terms and conditions?
You can find the terms and conditions here.
How many times can I claim a Cash Back?
One claim per person permitted, with a strict limit of one (1) redemption per Qualifying Transaction/invoice, regardless of whether the number of eligible Participating products purchased in that transaction is in excess of four (4) Michelin passenger, SUV or light truck Participating products
Note: Fleet and trade purchases by Eligible Individuals are excluded and will not qualify for entry in this Promotion.
I didn’t receive an email confirming my claim.
Please make sure you check your spam and junk email folders if you have not received an email in your inbox. Depending on your email applications settings, this may have been blocked. If approved, you will also receive an SMS message. If in doubt Contact Us using the same email you submitted.
I have a problem activating my card, who should I contact?
The Prepaid eftpos cards must be activated online at https://indigo.cometrue.com.au/ - if you are having trouble with online activation please phone the card helpline 1800 446 347.